Privacy Policy
Effective: January 1, 2003
CheapStreetSigns.com is operated by PiazzaNet LLC ("we," "us," or "our"). This Privacy Policy explains what information we collect when you visit or place an order on CheapStreetSigns.com, how we use it, when we disclose it, and the choices you have.
We keep this policy short and plain on purpose. If anything here is unclear, please contact us using the information at the bottom of this page.
The Short Version
- We collect the information we need to process your order, ship it, maintain your account, prevent fraud, and support you afterward.
- We do not sell, rent, or lease your personal information.
- We disclose information to service providers that help us operate the business, such as manufacturers, shipping carriers, payment processors, website providers, email providers, live-chat providers, and analytics services.
- We do not use advertising or social-media tracking pixels or participate in cross-context behavioral advertising.
- You may ask what personal information we have about you, request corrections, or ask us to delete it, subject to records we are required or reasonably need to retain.
Information We Collect
Information you give us. When you place an order, create an account, request a quote, use live chat, or contact us, we collect the information you provide. Depending on what you are doing, this may include:
- Your name and the name of your organization
- Billing and shipping addresses
- Email address and phone number
- Order contents, quantities, and customization details you provide
- Account login credentials
- Messages, chat conversations, quote requests, and our replies
Passwords are stored using secure hashing and are not accessible to us in readable form.
Payment information. Payment card details are collected and processed by a PCI-compliant third-party payment processor. We do not receive or store your full payment card number. We retain only the limited transaction information needed for accounting, order history, refunds, chargebacks, and related business records.
Information collected automatically. When you browse CheapStreetSigns.com, our website, servers, analytics services, and security tools may automatically collect certain technical information, including:
- Your IP address
- Browser type and version, device type, and operating system
- Pages you visit and the approximate date and time of your visit
- The website, search engine, or other source that referred you to us
- Requests that result in an error or redirect
- Technical information related to website performance, security, and fraud detection
We use this information to keep the site working, understand how visitors use it, diagnose problems, improve performance, and detect fraudulent or automated activity.
Fraud prevention and website security. We use automated measures to detect and block fraudulent transactions, spam, bots, and automated abuse of our forms and checkout. These measures may examine technical signals such as IP address, device or browser information, and submission behavior.
We may also use Google reCAPTCHA or similar security services to help determine whether website activity is being performed by a person or an automated system. These services may collect technical information and use cookies or similar technologies for security and risk analysis.
Cookies and Analytics
A cookie is a small file that a website stores in your browser. We use cookies and similar technologies for several purposes.
Essential cookies. These make the online store work. They may remember what is in your shopping cart, keep you logged in to your account, maintain your session, and carry you securely through checkout. Some of these cookies are associated with your individual browser or account because that is what allows your cart and account to function from page to page.
Preference cookies. These may remember small choices, such as whether you have dismissed a notice or selected a website preference.
Analytics cookies. We use Google Analytics to understand how visitors find and use the site, including which pages are popular, where visitors leave, and how the website performs on different devices.
Google Analytics processes technical information on our behalf. An IP address may be used during data collection for functions such as determining general geographic information, but we do not use Google Analytics to identify individual visitors. We do not use Google Analytics for advertising or remarketing.
Information about how Google uses information from sites that use its services is available at:
policies.google.com/technologies/partner-sites
Google also provides a browser add-on for opting out of Google Analytics:
tools.google.com/dlpage/gaoptout
Live chat. If live chat is available on our site, our live-chat provider may use cookies or similar technologies and collect technical information such as IP address, browser information, and device information. If you start a chat, the provider also processes the information you choose to provide in that conversation.
We do not run advertising or social-media tracking pixels on CheapStreetSigns.com, and we do not participate in cross-context behavioral advertising.
Your cookie choices. Most browsers allow you to block, delete, or receive notice before cookies are stored. Check your browser's settings or Help menu for available options. Blocking essential cookies may prevent the shopping cart, account functions, or checkout from working correctly.
How We Use Your Information
We use the information described above to:
- Process, manufacture, fulfill, and ship your order
- Handle returns, refunds, warranty claims, and customer-service issues
- Send order confirmations, shipping notifications, tracking numbers, and status updates
- Respond to questions, quote requests, chats, and support messages
- Maintain your account and order history
- Maintain records for accounting, tax, legal, and business purposes
- Detect, investigate, and prevent fraud, spam, security incidents, and abuse
- Improve the layout, content, speed, usability, and reliability of our website
- Comply with applicable laws and lawful requests
Who We Share Information With
We disclose personal information to companies that perform services for us, generally only to the extent reasonably necessary for them to perform those services. These may include:
- Fulfillment and manufacturing partners, who receive the shipping name, address, order specifications, and other information needed to produce and dispatch your order
- Shipping carriers, who receive the name, delivery address, and contact information needed to deliver your shipment and provide tracking
- Our payment processor, which processes payments, refunds, and related transaction information
- Our web host and content delivery providers, which store, secure, and serve the website
- Our email service provider, which helps deliver order, account, customer-service, and other authorized email
- Our live-chat provider, when live chat is available on the site
- Our analytics provider, as described in the Cookies and Analytics section
- Security and fraud-prevention providers, including services used to identify automated or abusive activity
- Professional advisors, such as accountants, attorneys, insurers, or other advisors where reasonably necessary
These providers may process information on our behalf in accordance with their services and applicable agreements.
We may also disclose information when required by law, subpoena, court order, or other valid legal process, or when we reasonably believe disclosure is necessary to protect our rights, investigate fraud or misuse, enforce our agreements, or protect the safety of a person or property.
If PiazzaNet LLC or CheapStreetSigns.com is involved in a merger, acquisition, sale, financing, reorganization, or transfer of all or part of the business, customer information may be transferred as part of that transaction.
We do not sell, rent, or lease your personal information, and we do not disclose personal information to third parties for their own direct marketing purposes.
Email From Us
We send transactional and service-related email, including order confirmations, shipping and tracking notices, quote responses, account notices, customer-service messages, and replies to communications you send us. These messages are part of providing the products or services you requested.
We may also offer an optional promotional or marketing email list. Enrollment will be voluntary and separate from transactional communications. Promotional emails will include a way to unsubscribe at any time.
Unsubscribing from promotional email will not prevent us from sending transactional or service-related messages concerning an order, account, quote, or other business relationship.
When you email or message us, we may retain your message and our reply so we have context if you contact us again.
Your Rights and Choices
Regardless of where you live, you may contact us to:
- Ask what we have. Request a copy of personal information we maintain about you.
- Ask us to correct it. Request correction of information that is inaccurate or out of date.
- Ask us to delete it. Request deletion of personal information, subject to information we are required or reasonably need to retain for tax, accounting, transaction, warranty, fraud-prevention, dispute-resolution, or legal purposes.
- Close your account. Ask us to deactivate your online account.
- Opt out of promotional email. Use the unsubscribe link included in promotional messages.
- Limit analytics cookies. Use available browser controls or Google's analytics opt-out tool.
To make a request, contact us using the information below. We may need to verify your identity before acting on a request involving account, order, or other personal information. We generally aim to respond within 45 days or within any shorter period required by applicable law.
We will not discriminate against you for exercising applicable privacy rights.
Browser privacy signals. We do not sell personal information or share it for cross-context behavioral advertising. Because we do not engage in those activities, a Global Privacy Control (GPC) signal generally does not change how we handle your personal information.
California residents. California Civil Code §1798.83 allows certain California residents to request information regarding disclosure of personal information to third parties for their own direct marketing purposes. As stated above, we do not disclose personal information to third parties for their own direct marketing purposes.
Data Retention
We retain personal information for as long as reasonably necessary for the purpose for which it was collected and for legitimate accounting, tax, legal, warranty, fraud-prevention, and business-record purposes.
Order and transaction records are generally retained for approximately seven years, or longer if required by law or reasonably necessary to resolve a transaction, warranty, dispute, or other business matter.
Account information may be kept while your account remains active and for a reasonable period afterward.
Customer-service correspondence, email, and chat records may be retained for as long as reasonably relevant to an ongoing or past customer relationship.
Server logs, security information, and analytics data are retained according to our operational needs and the retention settings of the services we use and may later be deleted, anonymized, or aggregated.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. These include encrypted HTTPS connections across the website, secure password storage, restricted access to order information, security and fraud-prevention measures, and use of a PCI-compliant payment processor for payment card information.
No method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
Children's Privacy
CheapStreetSigns.com is intended for businesses, organizations, and adult consumers. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child under 13 has provided personal information to us, please contact us so we can take appropriate action.
Where We Operate
PiazzaNet LLC is based in the United States, and CheapStreetSigns.com is intended for customers in the United States. We sell and ship products only within the United States.
Our service providers may process information in the United States or in other countries where they or their service providers maintain operations.
We do not intentionally target, offer goods or services to, or monitor the behavior of individuals located in the European Economic Area or the United Kingdom.
Links to Other Websites
CheapStreetSigns.com may contain links to websites operated by other organizations. Once you leave our website, this Privacy Policy no longer applies to your activity on those sites.
Other websites operate under their own privacy policies and terms, which we encourage you to review.
Changes to This Policy
We may update this Privacy Policy as our business practices, technology, services, or applicable laws change.
When we make changes, we will revise the Last Updated date at the top of this page. If we make a material change to how we handle information already collected from you, we may also provide additional notice where appropriate.
Contact Us
Questions about this Privacy Policy or requests regarding your personal information may be directed to:
PiazzaNet LLC
CheapStreetSigns.com
P.O. Box 1381
2050 13th Ave
Vero Beach, FL 32961